Courses

Managing Challenging Behaviour

Using tools from our signature TIP training, this condensed session will help members look below the surface of behaviours, when met with ‘challenging behaviour’. We look at a solution-focused approach stemming from educating on ways in which distress can present itself. We aim to raise capacity for understanding and also increase confidence in staff members’ capabilities to deal with whatever situations may arise within the workplace. We will workwith your team to tailor-create this package, using unique examples from your own workplace to embed learning in practice within this powerful session.

Members will walk away tooled up with de-escalation methods under their belt, and a wealth of knowledge and understanding of theories such as the window of tolerance and our unique ‘Trauma-informed Iceberg’ model.