Courses

Effective Communication Skills

We use the modality of ‘NVC’ (Non-Violent Communication) to share effective techniques for communicating with others. We explore intention setting for conversations, whether it be intention to connect, sell, or even manage teams effectively. Within this session we explore effective ‘scripting’ techniques for participants to take away with them and embed in practice within their working lives. Using our unique HEROES process of ‘turning inwards’, we support members to recognise the importance of taking ownership of feelings in order to be able to stray away from a culture of blaming others, while still balancing this with tools for effective assertiveness.